PRIVACY POLICY
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Introduction
1.1 Purpose of the Privacy Policy This Privacy Policy outlines the policies and procedures of FLO JUMPERS LLC ("the Company," "we," "us," or "our") regarding the collection, use, and disclosure of personal information and other data when you interact with our website, services, or products. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner.
1.2 Scope and Application This Privacy Policy applies to all users of our website, services, or products, including customers, vendors, and partners. By accessing or using our website, services, or products, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information Collected
2.1 Personal Information Personal information refers to any information that can be used to identify an individual, such as name, email address, phone number, mailing address, and payment information. We may collect personal information from you when you create an account, rent our products, request services, or contact us for support or inquiries.
2.2 Non-Personal Information Non-personal information is data that cannot be used to identify an individual and may include information about your device, browser, operating system, and browsing behavior. We may collect non-personal information automatically when you visit our website, such as your IP address, pages viewed, time spent on the site, and other usage data.
2.3 Information Collected from Third Parties We may also obtain information about you from third parties, such as social media platforms or marketing partners, to help us better understand our customers and provide more relevant offers and services.
3. How Information is Collected
3.1 Directly from Users We collect most of the personal information directly from you when you create an account, rent our products, request services, or contact us for support or inquiries. You may also provide personal information when you participate in surveys, promotions, or events.
3.2 Through Cookies and Other Tracking Technologies We use cookies and other tracking technologies, such as web beacons and pixel tags, to collect non-personal information about your browsing behavior, device, and preferences when you visit our website. This information helps us improve our website, services, and marketing efforts. You can manage your cookie settings and preferences through your browser or device.
3.3 From Third Parties We may collect information about you from third parties, such as social media platforms, marketing partners, or public sources, to help us better understand our customers and provide more relevant offers and services. This information may include demographic data, interests, and online activity.
4. Use of Collected Information
4.1 Providing Services We use your personal information to provide you with our products and services, process your transactions, communicate with you about your account, and respond to your inquiries or support requests.
4.2 Personalizing User Experience We may use your personal and non-personal information to personalize your experience on our website, tailor our services to your preferences, and recommend products or services that may be of interest to you.
4.3 Improving the Website or Services We use non-personal information to analyze trends, monitor website usage, and improve the performance, features, and content of our website and services. This helps us identify and fix issues, enhance user experience, and develop new products or services.
4.4 Sending Marketing Communications With your consent, we may use your personal information to send you promotional emails, newsletters, or other marketing materials about our products, services, or special offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or contacting us.
4.5 Other Legitimate Business Purposes We may also use your information for other legitimate business purposes, such as data analysis, fraud prevention, legal compliance, or enforcing our rights and protecting our property.
5. Disclosure of Information
5.1 Affiliates and Subsidiaries We may share your information with our affiliates or subsidiaries for the purposes described in this Privacy Policy, including providing services, marketing, and data analysis.
5.2 Service Providers and Contractors We may disclose your information to third-party service providers or contractors that help us operate our business, provide our services, or fulfill your requests. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
5.3 Legal Requirements and Protection of Rights We may disclose your information if required to do so by law, court order, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or to investigate or prevent fraud or other illegal activities.
5.4 Business Transfers In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your information may be transferred to the acquiring entity as part of the transaction.
5.5 Other Disclosures with User Consent We may disclose your information to third parties for other purposes with your consent or at your direction.
6. Data Retention
6.1 Length of Time Data is Retained We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal or regulatory requirements, resolve disputes, or enforce our agreements.
6.2 Criteria for Data Retention When determining the appropriate retention period for your personal information, we consider factors such as the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and any applicable legal or regulatory requirements.
6.3 Data Deletion or Anonymization Upon the expiration of the retention period, we will securely delete or anonymize your personal information in accordance with our data retention and deletion policies, unless there is a legitimate reason to continue storing the data, such as for ongoing legal proceedings.
7. Data Security
7.1 Security Measures We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to safeguard your data from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, access controls, secure storage, and regular security assessments.
7.2 Data Breach Notification Procedures In the event of a data breach that compromises the security of your personal information, we will promptly investigate and take appropriate remedial actions. If required by applicable laws or regulations, we will notify you and relevant authorities of the breach and provide information about the steps we are taking to mitigate the risks and prevent similar incidents in the future.
8. User Rights and Choices
8.1 Access, Correction, and Deletion of Personal Information You have the right to access, update, correct, or delete your personal information held by us, subject to certain limitations under applicable laws. To exercise these rights, please contact us using the contact details provided in the "Contact Information" section of this Privacy Policy.
8.2 Opt-out of Marketing Communications You have the right to opt-out of receiving marketing communications from us at any time. To unsubscribe from our promotional emails, follow the unsubscribe instructions in the email or contact us directly. Please note that even if you opt-out of marketing communications, we may still send you transactional or service-related emails, such as booking confirmations, invoices, or account notifications.
8.3 Cookie Settings and Preferences You can manage your cookie settings and preferences through your browser or device. Most browsers allow you to block or delete cookies, but doing so may limit your ability to use certain features or services on our website.
8.4 Other Rights under Applicable Laws Depending on your jurisdiction, you may have additional rights under applicable data protection laws, such as the right to object to the processing of your personal information, request data portability, or lodge a complaint with a supervisory authority.
9. Third-Party Links and Services
9.1 Links to External Websites or Services Our website may contain links to external websites or services that are not operated or controlled by us. This Privacy Policy does not apply to these third-party sites, and we cannot assume responsibility for their content, privacy policies, or practices.
9.2 Disclaimer of Responsibility for Third-Party Privacy Practices We encourage you to review the privacy policies of any third-party websites or services that you visit to understand how they collect, use, and share your personal information. We are not responsible for the privacy practices or the content of such external websites or services.
10. International Data Transfers
10.1 Data Storage and Processing Locations Your personal information may be stored and processed in countries other than your country of residence, including the United States, where our servers or third-party service providers are located. These countries may have different data protection laws than your country of residence.
10.2 Compliance with Data Protection Laws and Cross-Border Transfer Mechanisms We take appropriate measures to ensure that your personal information is protected and transferred in accordance with applicable data protection laws, such as the European Union's General Data Protection Regulation (GDPR). This may include entering into data transfer agreements, adopting standard contractual clauses, or relying on other approved cross-border transfer mechanisms.
11. Children's Privacy
11.1 Age Restrictions and Compliance with Child Privacy Laws Our website, products, and services are not directed at or intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take prompt action to delete such information from our records.
11.2 Parental Consent and Control Mechanisms If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the contact details provided in the "Contact Information" section of this Privacy Policy. We will take appropriate steps to delete the child's personal information and, if required by applicable laws, obtain verifiable parental consent before collecting, using, or disclosing the child's personal information.
12. Changes to the Privacy Policy
12.1 Notification of Updates or Modifications We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the way we collect, use, or share your personal information. We will post the updated Privacy Policy on our website and notify you of any significant changes by email or through a notice on our website.
12.2 Effective Date of Changes Any changes to the Privacy Policy will become effective immediately upon posting the revised policy on our website, unless otherwise stated in the notice of updates. Your continued use of our website, products, or services after the effective date of the changes constitutes your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions or concerns about our Privacy Policy, your personal information, or your rights and choices, please contact us using the information below:
FLO JUMPERS LLC
9702 Jersey shore dr, Bakersfield, California
661-569-7667
We are committed to addressing your privacy concerns and will make every effort to respond promptly and provide you with any assistance you may need.